Warranty & General Disclaimer

Pursuant to U.S. State & Federal Laws, the following is a statement of your legal rights.

Disclaimer & Legal Rights

Lifetime Warranties



Scope of lifetime warranty coverage
  • Date and proof of purchase will be required showing the product name/model (receipt, order no. invoice).
  • Every request for assistance under the lifetime warranty may require a physical inspection of the product. Upon receiving your request, TANTUNG LTD will inform you of the procedures that need to be carried out based on your request for assistance.
  • The lifetime warranty applies under the condition that the product is used in compliance with the information sheet.
  • This warranty covers manufacturing faults and component defects.
  • The lifetime warranty does not cover any consumables or consumable type products. eg. Acrylic paint markers, pens, inks, etc.
  • The lifetime warranty does not cover deterioration due to improper use, parts that are broken or that have fallen off, fabrics, consumable materials (dummies, bulbs…), the screen printing, normal wear and some elements such as plastic.
  • The lifetime warranty is personal and not transferable and applies exclusively to a new product bought at a point of sale authorised by the TANTUNG LTD.
  • If the model returned under the Lifetime Warranty is no longer available the distributor will supply an equivalent or better model.
  • This lifetime warranty is in addition to any statutory rights.
  • Please contact us on our contact form or email support@lovetantung.com for assistance.

Customer Remedy

Our company’s entire liability and the purchaser’s exclusive remedy shall be a refund of the price paid or replacement of our products, at our option, but never exceed the total price paid.

Limitation & Exclusion Of Liability

These warranties exclude all incidental or consequential damages. Our lifetime warranty does not apply to defects resulting from any Customer actions, such as mishandling, improper interfacing, operation outside of design limits, misapplication, improper repair, or unauthorized modification. No other warranties are expressed or implied. TANTUNG LTD specifically disclaims any implied warranties of merchantability or fitness for a specific purpose. TANTUNG LTD’ liability shall be limited to the actual purchase price of any defective unit or units of equipment to which a claim is made, and shall in no event include the Customer’s costs, lost profits or goodwill, or any other direct, indirect, special, incidental or consequential damages whether based on contract, tort or other legal theory. TANTUNG LTD shall not be liable for normal manufacturing defects or customary variances from specifications.

Refund Policy

We offer 90 days full refund policy on all our products. No question asked. Period.

Legal Forum, Choice Of Laws & Official Language

This offering is a contract between you the buyer and our business, the seller. The seller is located in London, UK. and by doing business with us you agree that this offering is made from London, UK. and shall be governed by the laws of the State of New York and the U.S.A.. By electing to participate in this offer, you are entering into a contract.

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws rules. Any legal action arising out of this Agreement shall be litigated and enforced under the laws of the State of New York. In addition, you agree to submit to the jurisdiction of the courts of the State of New York, and that any legal action pursued by you shall be within the exclusive jurisdiction of the courts of New York City in the State of New York, USA.

The terms constituting this offering are set forth in writing on this Web site. You hereby agree to submit to the jurisdiction of the State and Federal Courts located in New York, New York, U.S.A. to resolve any disputes or litigation hereunder. Whether or not you choose to print this offering, containing the terms and conditions as described herein, you agree that this contract constitutes a writing.

This agreement is being written in English, which is to be the official language of the contract’s text and interpretation. If you do not agree with the above terms and conditions, you have the option to not participate in this offer.


This Website and information contain copyrighted material, trademarks, and other proprietary information. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works of, or in any way exploit, in whole or in part, any Proprietary or other Material.


All images, text, contents, products, and scripts are licensed and never sold unless otherwise stated. Reproduction is prohibited. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, otherwise reverse engineer, or transfer the licensed program or product, or any subset of the licensed program or product, except as provided for in this agreement or expressly in writing. Any such unauthorized use shall result in immediate and automatic termination of this license and may result in criminal and/or civil prosecution. Our company reserves all rights not expressly granted here.

Last Updated: 1st November 2017
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